HLT E-commerce

Tailored last‑mile for online sellers

Connect your store and let us handle the delivery. Same/next‑day to 300+ cities, with door delivery or nearby HLT Station pickup.

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Live sampleOrder flow

Orders imported

Shopify app synced · CSV processed

Labels created

Batches ready · Pickup booked

Customers notified

Tracking page + ETA sent

Shopify

WooCommerce

Amazon

Walmart

BigCommerce

Squarespace

Industries we serve

Apparel

Typical parcel, seasonal peaks, returns handling

Beauty

Typical parcel, seasonal peaks, returns handling

Electronics

Typical parcel, seasonal peaks, returns handling

Grocery

Typical parcel, seasonal peaks, returns handling

Why HLT for e‑commerce

Checkout‑ready options

HLT

Same/next‑day + station pickup

Traditional

Limited local options

Tracking UX

HLT

White‑label page + proactive ETA

Traditional

Generic links, few updates

Ops fit

HLT

CSV/API, batching, SLA dashboards

Traditional

Manual processes, low visibility

Customer story

Fashion brand lifts on‑time delivery to 98%

By switching to HLT’s door/station mix with proactive notifications, returns dropped 14% and repeat purchase rate improved. Integration used Shopify app + webhook events.

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300+ cities

North American coverage with local station network

Same/next‑day

Fast lanes with reliable pickup cut‑offs

Door or station

Customer can choose courier delivery or station pickup

Performance

Track SLA, on‑time %, and cost per order

Integrations

Plug‑and‑play or API

Connect Shopify, WooCommerce, or marketplaces—or use REST API & webhooks. CSV bulk import supported.

Example webhook payload

POST /webhooks/shipment
{
  "orderId": "SO-102938",
  "event": "out_for_delivery",
  "timestamp": "2025-11-16T15:03:12Z",
  "eta": "2025-11-16T18:30:00Z"
}

Your e‑commerce workflow

Import

Sync app / CSV / API

Label

Batch print, pick & pack

Pickup

Courier or station drop

Track

White‑label page + notifications

Proof

Photo/Signature + returns

Plans built for growth

Standard

Door or station
Tracking + email updates
Email support

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Express

Same/next‑day options
Priority support
Enhanced analytics

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Enterprise

Dedicated manager
Custom SLA + integrations
Volume pricing

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FAQs

How are rates calculated?

Zone + weight/volumetric weight + service tier. Surcharges may apply.

Do you support returns?

Yes—return labels and station drop‑off supported, with proof-of-return.

How fast can we go live?

Most merchants launch in 1–3 business days after account setup.

Cross‑border support?

Integrates with Canada↔US routes for customs and duty handling.

Ready to grow your e‑commerce?

Connect your store and start shipping with HLT today.

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